Commercial Kitchen Parts & Service is seeking a Customer Service /Dispatching supervisor to join our enthusiastic team. The following is the Job Overview and Responsibilities.
The Dispatching Supervisor oversee s the day to day operations of the Dispatchers and Customer Service Reps (CSR) and Receptionist. They also are responsible for ensuring that the Dispatchers and CSRs maintain effective daily communication between the customer and technicians who service those customers. This position manages and coordinates the workflow to ensure job completion. The Supervisor works daily with all departments to increase efficiency and decrease customer issues. The Supervisor proactively assist Dispatchers and CSRs in their processes and procedures to guarantee customer satisfaction.
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
EDUCATION and/or EXPERIENCE:
Job Type: Full-time
To find out more about our company, please visit www.commercialkitchen.com.
Interested parties should send resume to firstname.lastname@example.org.