Events

Registration FAQsPTMA features interesting speakers and meaningful topics at our monthly meetings. Meetings are held the third Wednesday of each month, usually at the Marriott NW - 3233 NW Loop 410. Which is at Loop 410 and IH 10. Registration begins at 11:15, Lunch at 11:30, and the Program lasts from 12 Noon to 1:00 PM.

THE FINE PRINT: Guests are welcome. Simply register online, and a fee of $40, which includes the luncheon, can be paid online at time of registration or collected at the door. We accept major credit cards**. For more information you can email ptmasa.treasurer@gmail.com. We look forward to meeting you! Monthly meetings are always free to PTMA members, but please remember to register online.


**A flat processing fee of $5 per transaction will be added to PayPal and credit card transactions to cover the fees paid by PTMA

Upcoming events

    • 22 Aug 2017
    • 11:15 AM - 1:00 PM
    • Marriott Northwest - 3233 Northwest Interstate 410 Loop Frontage Road, San Antonio, TX 78213
    • 15

    August PTMA Meeting 

    Millennial Workforce Trends 

    Tonya Hoffmann, Global Speaker


     

    Managing Millennials in Today's Workforce. Help turn generational differences into an asset.


    • 06 Sep 2017
    • 5:00 PM - 7:00 PM
    • Bar Louie at La Cantera

    Interested in networking with other PTMA Contact Center Professionals?


    Interested in building relationships with other Contact Center Professionals in San Antonio? Join us for a casual Lunch/Happy Hour as we have a fun lively discussion and share (brag about) our best practices.

    Join us and lend your voice to discussions with your fellow professionals to what will no doubt be a lively conversation we can all benefit from!

    Topics to include..

    • Recruitment and Retention. 
    • Emerging Contact Center Tech
    • Agent Productivity
    • The Customer Journey
    Event Details.

    https://www.theshopsatlacantera.com/en/directory/bar-louie-12365.html

    Cash Bar - Attendees will be responsible for the purchase of their own beverages and food..


    • 20 Sep 2017
    • 11:15 AM - 1:00 PM
    • Marriott Northwest - 3233 Northwest Interstate 410 Loop Frontage Road, San Antonio, TX 78213
    • 47

    September PTMA Meeting 

    Getting Off Auto Pilot

    Presented by: Isaac Robledo, Client Service Manager at Capital Group


     

    Leaders cannot lead on auto pilot, and often times we find ourselves busy with our day to day responsibilitiesthat hinders the ability to be creative, create change and over analyze. In this presentation, Isaac will share his story on the importance of getting off auto-pilot in a fun and interactive way.


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