A culture of excellence in the call center is the catalyst that can take the entire organization to the next level through rapid increases in customer base. This is a game-changing competitive advantage that will endure in the rapidly changing climate of business today.
If your goal is to create a company wide mindset in which every single employee is focused on delivering an excellent customer experience, the first step is to develop a definition that is clear, attainable and shared by every function.
As requested and back by popular demand is a panel discussion on Building the Best Culture. Discuss and get best practices from some of our industry's top leaders in strong and diverse work culture!
On our panel are leaders from SSFCU, Hulu, Kohl's and Generations Federal Credit Union!
Panel discussion meetings typically fill up fast so REGISTER TODAY!