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Emerging Technology Contact Centers

  • 20 Mar 2019
  • 11:15 AM - 12:45 PM
  • Marriott Northwest


  • Free for PTMA Members

Looking forward to having your voice at the event. Please let us know if you having any questions.

Emerging Technology Contact Centers

March 20th @ 11.15am– Marriott Northwest

New emerging contact center technology leveraged correctly can offer dramatic relief to a number of key challenges in today’s modern Contact Center, but along with truly transformative solutions promising big rewards comes considerable risks that could impact the entire enterprise.

Join us for a frank and candid discussion with the leading emerging technology providers and local contract center leaders who have taken the leap into new advanced technology and the “real life” impacts within retention, agent productivity and the overall customer journey.

      PTMA       The Professional Teleservice Management Association          P.O. Box 791501      San Antonio, TX      78279-1501                             © PTMA
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