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  • May PTMA Meeting - Mentoring in the Contact Center

May PTMA Meeting - Mentoring in the Contact Center

  • 23 May 2018
  • 11:15 AM - 1:00 PM
  • Marriott Northwest - 3233 Northwest Interstate 410 Loop Frontage Road, San Antonio, TX 78213
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May PTMA Meeting 

Mentoring in the Contact Center

Colleen Beers SVP Operations, Alorica 

Colleen Beers is the Senior Vice President for Alorica. She has built a stellar career over the past 20+ years in the contact center industry. Colleen will be discussing the importance of mentor-ship in the contact center environment. She will be providing tips and examples of where mentor-ship impacts having a positive culture.
      PTMA       The Professional Teleservice Management Association          P.O. Box 791501      San Antonio, TX      78279-1501                             © PTMA
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